Most times, raising one's voice or arguing is not the most effective way to manage a group of people. In this episode of POP Talk, we'll learn why "loud is not a language in our interview with Brenda Cox Harkins. She is the author of a book called "Loud is Not a Language: Blueprints for Building Healthy and Effective Communication." Brenda is also a Coach, Speaker and Founder and CEO of Harkins Leadership Group. Her work centers around helping people discover and develop their personal, relational, and leadership superpowers.